Frequently Asked Questions
Most frequent questions and answers
Do you ship internationally?
What is Bruni's return policy?
Yes, Bruni offers international shipping to many countries. Shipping costs and delivery times vary depending on your location. Please check our Shipping Information page for more details.
At Bruni, we want you to love what you ordered! If you’re not fully satisfied, we offer a 30-day return policy on all eligible items. Please visit our Returns & Exchanges page for more details.
How can I track my order?
What payment methods does Bruni accept?
Once your order has shipped, you’ll receive an email or WhatsApp message with tracking details. You can also log in to your Bruni account to view the status of your order anytime.
We accept major credit cards, and other secure payment methods for your convenience. Your payment information is always securely processed.
How do I contact customer service?
How can I apply a discount code to my order?
If you have any questions or need assistance, you can reach our customer service team at care@wearbruni.com or visit our Contact Us page for more options.
To use a discount code, add your items to the cart and proceed to checkout. Enter your code in the “Promo Code” box and click Apply. Your discount will be automatically deducted from the total.